Browse the published plans
Compare the virtual phone collection and remember that no physical phone is delivered.
A clear customer journey
Know the next step.
See the real status.
Hero Pro keeps plan discovery, account setup, payment-proof submission and manual review in distinct stages so a request is never confused with an approval.
GETTING STARTED
Five simple, visible steps.
Create your account
Register directly from the official website, or use an invitation so its referral connection is recorded automatically.
Read the current terms
Review the published plan information, disclosures and account-specific options before choosing.
Provide the requested proof
Use only a payment method displayed for your account, then submit the requested reference or evidence.
Follow the manual review
Your account shows the request as pending until an approval or rejection is recorded, along with any available receipt.
WHAT MANUAL REVIEW MEANS
Submitted is not
the same as approved.
Providing payment proof starts a review. It does not create an immediate approval, balance or completed receipt. Check the recorded status in your account.See your account experience →SubmittedYour reference or evidence has been received.
Pending reviewThe details are waiting for or moving through a manual check.
Decision recordedYour account shows whether the request was approved or rejected.
History updatedThe status and any completed receipt remain available in your account.
GOOD TO KNOW
Straight answers before you continue.
Is a physical phone delivered?
No. Hero Pro offers virtual phone participation plans, not physical devices or device delivery.
Where do I register?
Use Sign up on the official website. If someone invited you, use their complete link to keep the referral connection.
Which payment method should I use?
Use only a method currently displayed for your account and confirm the shown instructions before sending anything.
Where can I check a request?
Sign in to your customer account to see the pending, approved or rejected status and related history.
CHOOSE WITH CONTEXT